Your Questions. Our Answers
About your order
Orders placed before 11am EST on Wednesday will ship the same week. Orders placed after 11am EST on Wednesday will ship out the following week.
First of all, we are sorry that you have received a damaged package. Please send us an email with your order number in the subject line along with a picture @ hi@lujischocolate.com.
The white discoloration is known as sugar bloom. Chocolate that's bloomed may appear white and feel dry. Rest assured, chocolate with sugar bloom is still perfectly safe to eat. Give it a try!
Your tracking number will be included in your shipment confirmation email. Click the link to track your order!
We do!
Currently, we only ship within the US. If you have an international request about larger orders, please reach out to us directly at hi@lujischocolate.com and let’s take it from there!